Updated: 6 June 2026

A guide for travellers who may need special assistance at Dubai airports.

Key points:
- Dubai Airports lists special assistance and facilities information.
- Travellers should inform airline or airport service channels early.
- Customers should keep medical or mobility notes ready if relevant.

Practical checklist for customers:
- Keep passport, UAE residence visa, Emirates ID and previous travel history ready when relevant.
- Use the official website or official appointment channel before making payments.
- Keep screenshots, application numbers and payment receipts in one folder.
- Recheck dates, spelling of names, passport number and itinerary before submission.

Lexor note:
Lexor can help customers organize documents, check missing items and prepare a clean file before submission. Final approval and timing remain subject to the relevant authority or provider.

Sources:
1. https://dubaiairports.ae/facilities-services
2. https://dubaiairports.ae/